1. Introduction

Swishtag (“we,” “us,” or “our”), located at 

90 State Street, STE 700 Office 40, Albany, NY, 12207, USA

, provides Shopify applications (collectively, the “Apps”) to merchants through the Shopify App Store. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in connection with our Apps and the services they provide.

By installing or using our Apps, you agree to the collection and use of information as described in this Policy.

2. Information We Collect

We collect information necessary for our Apps to function and to comply with applicable legal requirements. This may include:

  • Information from Merchants:

     When you install and configure our Apps, we may collect merchant account details, contact information (such as name and email), and store identifiers to operate the App and provide support. 

  • Shopify API Data:

     Our Apps may access data from Shopify’s APIs strictly to provide the requested functionality. This can include store data, orders, settings, and other information required by the App’s features. 

  • Customer-related Data:

     Some Apps may interact with customer-related data via Shopify’s APIs based on the permissions granted by the merchant. We only access the minimum amount of data necessary for the App’s core functionality. 

  • Log and Usage Data:

     We may automatically collect technical information such as IP addresses, device type, browser type, and App usage analytics to maintain and improve the App.

3. How We Use Information

We use collected data for the following purposes:

  • To provide, operate, and maintain our Apps.
  • To process merchant and store configurations.
  • To communicate with merchants about updates, support requests, and important notices.
  • To analyze App performance, usage trends, and errors.
  • To comply with legal and regulatory obligations. 

We do not use your data for advertising or share it with third parties for marketing purposes without your consent.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce agreements, and support App functionality.

5. Data Sharing

We may disclose information:

  • To our service providers who assist in operating the service.
  • If required by law or to respond to valid legal requests.
  • To prevent harm or illegal activities.
We do not sell personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your data. Access to sensitive data is restricted and encrypted where appropriate.

7. Your Rights Under Applicable Laws

Depending on jurisdiction, individuals may have rights such as:

  • Accessing or receiving a copy of their personal information.
  • Requesting correction or deletion of their data.
  • Opting out of certain data processing activities. 
To exercise any rights, please contact us using the information below.

8. Third-Party Tools and Cookies

Our Apps may use cookies or third-party analytics services. These tools help us understand usage patterns and improve the App. Merchants and customers may manage cookie preferences through their browser settings or consent tools on the store.

9. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in legal requirements, App functionality, or business practices. We will post the updated Policy with a revised effective date.

10. Contact Information

For questions or concerns regarding this Privacy Policy or your data, contact us at:

Email:

 Wajahat@Swishtag.com

Phone:

 +1 (917) 267-8810

Address:

 90 State Street, STE 700 Office 40, Albany, NY, 12207, USA