01 / The project
Pulse Chat.
Smarter conversations. Better shopping.
PulseChat is an AI-powered Shopify chatbot for customer questions, product recommendations, order-tracking assistance, and multilingual support through a configurable chat interface.
Help customers when they need answers.
Questions about products and orders can interrupt a purchase, especially when support teams are offline or customers shop across time zones.
AI responses
Provide automated answers to customer questions.
Always-on assistance
Support shoppers outside business hours.
Multilingual chat
Serve customers in multiple languages.
Product recommendations
Help shoppers discover relevant products.
Order assistance
Respond to order-tracking questions.
Conversation monitoring
Review chats from the merchant interface.
Explore the interface.
Support that stays connected to the store.
Shoppers ask questions while browsing; merchants configure the assistant's appearance and responses and monitor conversations.
Helpful conversations can make digital shopping feel more personal.
AI-powered storefront support, available around the clock.
Build something unmistakably yours.
Explore product design and development with Swishtag.
